From March 31, 2020, Southern Sun Ikoyi will suspend its operations temporarily. The hard decision, according  to the management of the hotel, was in light of the current COVID-19 global pandemic that has seen the hospitality and aviation industries experiencing a dramatic decline in economic activities via a sudden drop in international tourism, cancellations of bookings, events and conferences, which have had a severe impact on the viability of business.

Speaking further, the Tsogo Sun branded hotel, noted that it took the difficult decision to temporarily suspend operations until further notice, as additional safety measures to protect its employees and customers and help to mitigate the spread of COVID-19.